Refund Policy
At Tuldun Regalia, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely happy with your order, we are here to help.
Returns
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Custom or personalized items are non-returnable unless they arrive damaged or defective.
- Timeframe: You have 30 calendar days from the date of delivery to initiate a return.
Refunds
- Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Processing: If your return is approved, we will process your refund to the original method of payment within 7-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us.
Shipping
- Return Shipping: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
- Non-Refundable Items: Certain items such as custom or personalized products are non-returnable and non-refundable unless they arrive damaged or defective.
Contact Us
For any questions regarding our refund policy, please contact us at:
- Email: support@tuldunregalia.com
- Phone: +1-201-897-9555
- Address: Tuldun Regalia, 27 Walnut Street, Grafield, New Jersey, USA
We value your trust in Tuldun Regalia and are committed to ensuring your satisfaction. Thank you for shopping with us.